Useful information for your winter holiday in Ötztal

Arrival - Departure:

The rooms are ready for occupancy on arrival day at the earliest from 3 pm. On your day of departure we request that you vacate your room by 11.00 am. In the event of delayed or premature arrivals the respective charges will be calculated according to the Austrian?Hotel Regulations.

Methods of payment:

When settling your bill we accept cash in Euro, EC Cards, Euro / Mastercard and Visa Card.

No reimbursement can be given for meals not taken!

Cancellation Conditions:

The Austrian Hotel Terms and Conditions apply. The cancellation charges are: from 1 month before arrival 40 %, up to 1 week before arrival 70 % of the booking. For cancellations within the last week before arrival as well as late arrivals, we charge 90% of the total booking amount. For early departures we charge 100% of the total booking amount.

Travel Cancellation Insurance:

To save on unnecessary costs we would strongly recommend you take out travel insurance cover. Click » here and complete your own holiday insurance cover!

Our opening times

Reception: 7.30 am to 11.00 pm
Breakfast buffet: 8.00 am to 10.30 am
Skier’s snacks: 3.00 pm to 5.00 pm
Dinner: 7.00 pm to 8.30 pm
Wellness facilities & indoor swimming pool: 7.00 am to 7.00 pm
Sauna & steam baths: 3.00 pm to 7.00 pm 
Massages: 10.00 am to 7.00 pm

Bringing your dog:

The charge for bringing your pet with you is € 15,00 per day without food. Dogs are not allowed in the restaurant and spa areas.


Heated garage: € 10,00 per day. New Year’s Eve supplement: € 65,00 per person. 

Check list for packing your suitcase for your holiday in Obergurgl

  • Frost protection and snow chains
  • Warm skiing underwear
  • Ski suit, ski glasses, ski helmet
  • Woolly hat, warm gloves & thick socks
  • Swimming costumes
  • Personal ID or passport
  • Medical insurance & medicines
  • Camera
  • Sun cream, sun block & after-sun

... and don’t forget to bring your family & friends!